For sellers whose money is being held

They froze your money.

Amazon shut your account and kept the balance. TikTok Shop withheld your payouts. Stripe, PayPal, Square, or Shopify Payments put your money on hold and won't say for how long. Different platforms, same 2 a.m. panic — and in every case, the first question is the same: what kind of hold is this, what clock is running, and what do I do first?

Decode my hold — free

No login. No account details. Nothing uploaded. Ever.

Start with the decoder

The services in this world charge $149 to $3,500 to look at your case — and the lawyers charge more. Before you pay anyone, you deserve to know which notice you actually got, which clock is already running, and whether your first move is an appeal, a document pack, or a calendar. That triage is free here.

Why is my money frozen? — the free decoder

Three picks. No login, no account details, nothing uploaded — the decoder runs on this page, in your browser.

We never ask for your login or password — not here, not anywhere. Anyone who does, while offering to help with a frozen account, is running the scam this site warns about.

Two doors. Same fear.

Door A — Marketplaces

Your store is gone and the balance went with it

Amazon, TikTok Shop, eBay, Etsy, Walmart. The notice is a deactivation or a violation; the money sits behind a hold clock while a two-appeal limit ticks. Door A decodes the notice, builds the appeal the platforms actually grade, and runs the separate track that gets the money decided even when the account is finished.

Enter Door A →

Door B — Payment companies

Your payouts stopped and nobody will give you a date

Stripe, PayPal, Square, Shopify Payments. The words are "reserve," "limitation," "payouts paused" — and in Stripe's case the contract honestly contains no release date at all. Door B names your hold type, gives you the release range sellers actually report (labeled as reported, never promised), and walks the escalation ladder in order.

Enter Door B →

Why one brand for both? Because it's usually the same person. Amazon itself says more than 95% of its independent sellers sell on more than one channel — and Shopify Payments runs on Stripe's machinery, so the seller frozen on Amazon on Monday gets reserved on Shopify on Friday. One kit, both doors, $59 once.

The rule that protects you from the helpers

The frozen-money world is full of people who will "fix it for you" — if you hand over your Seller Central login, your Stripe password, your documents, your store. Some are services. Some are the reason accounts get permanently banned: platforms treat a stranger submitting from your account as your act.

MoneyFrozen never asks for your login. Not on this site, not by email, not in the kit, not ever. Every template and script here is written for you to submit, from your account, in your own words. If anyone offering frozen-money help asks for your password, close the tab.

Included in the $59 MoneyFrozen Kit

  • Door A in full: the Plan of Action builder for every Amazon violation family, the 60-day disbursement appeal pack, and the TikTok two-appeal strategy — spend your first appeal like it matters, because TikTok only gives you two
  • Door B in full: per-platform playbooks for Stripe, PayPal, Square, and Shopify Payments — hold-type tables, documentation packs, partial-release and review-request scripts, the written-demand wording
  • Timeline trackers for every clock: 90-day holds, 180-day limitations, reserve reviews — so no deadline passes quietly
  • The escalation ladder as scripts: executive escalations, BBB and attorney-general complaints, and the honest page on when a lawyer is the right spend (with real market prices)
Get the $59 MoneyFrozen Kit

One payment, both doors, yours to keep. We never ask for your login — you submit everything yourself. See everything inside the kit →

What people ask at 2 a.m.

Is this a service? Will you appeal for me?

No. MoneyFrozen is a self-help kit: a decoder, playbooks, templates, and trackers that you use yourself. Services that submit for you charge $149–$3,500 and need your account access. We sell the map for $59, once — and we will never ask for your login.

How long until I get my money?

It depends on the platform and the hold type — which is exactly what the decoder works out. Some clocks are published policy (PayPal's 180 days on a permanent limitation; TikTok's 45/90/365-day tiers). Some are not published at all (Stripe's agreement names no date), and there we show you the range sellers report, clearly labeled as reported — never promised. Nobody honest can give you a date the platform hasn't.

My balance is small. Is a kit worth it?

Firms have floors — the cheapest structured appeal service found in October 2026 charges $149, and most start at $450–$950. Below those floors, your options were a $30 freelancer, a free template written to sell you a service, or guessing. The kit exists for exactly that gap: the seller with $400–$5,000 held who still deserves the right sequence.

Can't I just open a new account?

Please don't — the platform pages explain why. Marketplaces and processors link accounts by tax ID, bank account, device, and address. A linked second account gets closed too, and on the processor side it can put you on the industry MATCH blocklist, which follows you to other processors. The kit's stay-alive pages teach the lawful version: what the platforms themselves allow.

Platform facts checked 2026-10-18 against the platforms' own policy pages; every clock on this site carries its source and its date.